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SINCE
2001

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SINCE
2001

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Warranties

Warranty Manufacturers

Lutz Roofing works with all major roofing system manufacturers to ensure that your roof warranty is properly documented and easily accessible when you need it most.

If you need to file a warranty claim, select your roofing system manufacturer from the list below for direct contact information.

Before calling, please have the following details ready to expedite the process:
– The EPCO or warranty reference number (found on the front of your warranty)
– The general location of the leak
– Your name, company, and contact information
– A building name and address
– A phone number for follow-up
Be sure to list Lutz Roofing as your service contractor when submitting any warranty claim.

ERS Program Users

If you’re enrolled in our ERS Program, accessing your warranty documentation is even easier. Simply log into your ERS portal and select your building from your facility list to retrieve warranty details instantly.

Need help identifying your warranty provider or submitting a claim? Call us at 1-800-750-1148, and our team will walk you through the process.

CARLISLE SYNTEC CORPORATION

Contact the Warranty Service Department at 1-800-233-0551

  • You will need to have your serial number
  • Provide building name.
    Your name and telephone number.
  • Building contact and telephone number.
  • Location of the leak.

Ecology Warranty Claims Department at 714-231-5928

  • You need to provide the warranty number.
  • Provide the general location of leak.
  • Your name, phone number, and the company you are with.
  • A building contact and telephone number.

Elevate Warranty Claims Department at 1-800-830-5612

  • You need to provide the FBPCO number on the front of your warranty.
  • Provide the general location of leak.
  • Your name, fax number, and the company you are with.
  • A building contact and telephone number.

Contact the Warranty Claims Department at 1-800-ROOF-411

  • You should have your warranty number.
  • Provide your name and telephone number.
  • Building contact and telephone number.
  • General location of the leak.

They will have a local representative look at the problem and contact a local roofing company to make the repairs.

Contact the Warranty Service Department at 800-321-9336

  • You should have your warranty number.
  • Provide your name and telephone number.
  • Building contact and telephone number.
  • General location of the leak.

Contact the Warranty Service Department at 1-440-248-7760

  • You will need to have your warranty
  • Provide building name.
  • Roof Identification
  • Building contact and telephone number.
  • Provide your name and telephone number.

Fax the following information to Carolyn at 919-461-4720.
On your letterhead put:

  • When the leak occurred (the date)
  • Where the leak occurred (in the building)
  • The warranty number
  • A drawing if available with an “X” showing the approximate location of the leak


If you have questions call Carolyn at 1-800-221-6490 ext. 4701

Contact the Warranty Service Department at 800-922-5922.

  • You should have your warranty number.
  • Provide your name and telephone number.
  • Building contact and telephone number.
  • General location of the leak.

Contact the Warranty Service Department at 1-800-468-9629

  • You will need to provide your warranty number
  • Provide building name
  • Roof Identification
  • Building contact and telephone number.
  • Provide your name and telephone number.

Contact the Warranty Service Department at 800-922-8801 ext. 221.

  • You should have your warranty number.
  • Provide your name and telephone number.
  • Building contact and telephone number.
  • General location of the leak.

Contact the Warranty Service Department at 1-800-766-3411

  • You will need to provide your Intec. Spec. #
  • Provide building name
  • Roof Identification
  • Building contact and telephone number.
  • Provide your name and telephone number.

Contact the Warranty Service Department at 1-800-422-1195.

  • You should have your warranty number.
  • Provide your name and telephone number.
  • Building contact and telephone number.
  • General location of the leak.

Contact the Warranty Service Department at 1-800-422-1195.

  • You should have your warranty number.
  • Provide your name and telephone number.
  • Building contact and telephone number.
  • General location of the leak.

Contact the Warranty Service Department at 1-800-992-7663.

  • You should have your serial number.
  • Provide your name and telephone number.
  • Building contact and telephone number.
  • General location of the leak.

LEARN HOW LUTZ ROOFING
CAN HELP YOUR PROPERTY

Ready to learn how a Lutz Maintenance Program can improve your roof asset performance and reduce total costs? Call us or complete a service request form online.

Let’s talk about
your roofing needs.

Request a quote

to schedule an inspection today.

CALL: 586-739-1148

REQUEST A QUOTE

Whether you’re facing an emergency leak, planning a large-scale installation, or looking to extend the life of your roof, our team is ready to help—on time and on budget. Let’s talk about your next project today.

REPORT A LEAK

Whether you’re facing an emergency leak, planning a large-scale installation, or looking to extend the life of your roof, our team is ready to help—on time and on budget. Let’s talk about your next project today.